题目

题型：不详难度：来源：

In the professional world, oral communication skills in the workplace, which are the art of using speech to convey information, thoughts and feelings to others, are important for the success of any organizations.
The 21st century has been considered to be an era of communication. The way we convey our thoughts is of great importance in building relationships. In the workplace, there are employees of diverse cultural and educational backgrounds. This makes team work on a difficult task, but with a clear understanding of the task to be achieved, all members work towards the same goal. Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.
With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions. An atmosphere of support and cooperation is promoted by properly conveying expectations of the management team to the employees and vice versa (相反的情况). Therefore, developing oral communication skills is important to success in life ahead.
How to improve oral communication? In the business world, individuals are expected to be confident about their beliefs and ideas. Therefore, they must include words like “in my opinion”， “as far as I know”. While improving skills on oral communication, people in the workplace must learn the art of listening. In addition, one must also have a positive body language during conversations. A person with a smiling face and positive attitude can raise the spirits of everyone around him. When we"re talking to someone, we must give the other person an opportunity to talk as it improves our listening ability.
Communication is an art and it can be improved by working on it constantly. Since it is not an overnight work, one needs to learn it by observing people who are good at it.

Title	Oral communication skills in the workplace
小题1:________	The art of using speech to convey information, thoughts and feelings to others.
Importance	●The way we convey our thoughts plays a major 小题2:________ in building relationships. ●Understanding the task 小题3:_______ makes employees work towards the same goal. ●A clear flow of communication can easily 小题4:_______ the misunderstandings, conflicts and differences in opinions. ●Good relationships and trust among the employees built with proper communication can 小题5:_____excellent working conditions. ●Conveying expectations can promote support and cooperation.
小题6:________ to improving oral communication	●Use words like “in my opinion” to show       your 小题7:_______ about your beliefs and ideas. ●Learn to be a good小题8:_______ in the workplace. ●Avoid using a 小题9:_______ body language during conversations. ●Smile and be positive to delight the people around you. ●Give the other person a chance to talk in a conversation.
Conclusion	Communication can be improved with 小题10:_______ effort and we should learn from those who are good at it.

答案

小题1:Definition/Meaning/Concept
小题2:role/part
小题3:clearly
小题4:manage
小题5:improve/promote
小题6:Approaches
小题7:confidence
小题8:listener
小题9:negative
小题10:constant

解析

试题分析：文章介绍在工作场所口头交流的重要性和提高这个技能的方法。
小题1:归纳题：从第一段的句子：oral communication skills in the workplace, which is the art of using speech to convey information,可知只是口头交流的定义：答案是Definition/Meaning/Concept
小题2:词义归纳题：从第二段的句子：The way we convey our thoughts is of great importance in building relationships.可知是起着重要作用：答案是role/part
小题3:词性转化题：从第二段的句子：but with a clear understanding of the task to be achieved,可知答案是clear 改成clearly
小题4:词性转化题：从第二段的句子：Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.
可知答案是managed 改成manage
小题5:原词重现：从第三段的句子：With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions.可知答案是improve/promote
小题6:词义归纳题：从第四段的句子：How to improve oral communication?可知答案是Approaches
小题7:词性转化题从第四段的句子：individuals are expected to be confident about their beliefs and ideas.可知答案是confident 改成confidence
小题8:词义归纳题：从第五段的句子：While improving skills on oral communication, people in a workplace must learn the art of listening.可知答案是listening 改成listener
小题9:从第四段的句子：In addition, one must also have a positive body language during conversations.可知是填positive的反义词，答案是negative
小题10:词性转化题：从第五段的句子：Communication is an art and it can be improved by working on it constantly.可知答案是constantly 改成constant