题目
题型:不详难度:来源:
Office calls are, perhaps, the most difficult and the most important part of a secretary"s work.The first impression that a man receives about a business is often through a telephone contact.A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored.If a call is answered rudely, the caller may become angry.And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.
Laura Needham is a secretary in the executive offices of a large manufacturing company.As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in.She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气).If she does not have the information the caller asks for, she must know who does have the information.Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself.
A well-handled telephone call will give the caller a good impression of the company he or she is dealing with.For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset to any organization
63. Good secretaries find it to handle office calls well.
A. very. boring B. very important
C. quite necessary D. extremely difficult
64. The underlined word "nmaround" here means .
A. a flat refusal B. a not-so-warm welcome
C . an unpleasant refusal D. an unhelpful response
65. In Laura"s opinion a secretary can never be a good one until .
A. she often asks her boss how to answer a telephone call
B. she knows how to please all the people
C. she has the information that others need
D. she can keep calm and never loses her temper
66. This passage is mainly about .
A. well-handled telephone calls ,~
B. an efficient office secretary called Laura Needham
C. the importance of how office calls are dealt with
D. a secretary being a valuable asset to her company
答案
解析
核心考点
试题【The phone is ringing at the other end of the line and it clicks as it is being a】;主要考察你对题材分类等知识点的理解。[详细]
举一反三
If your head is overheating, you are very likely to yawn(打哈欠) soon, according to a new study that has found the main purpose of yawning is to control brain temperature. The study explains several mysteries about yawning, such as why it’s most commonly done just before and after sleeping, why certain diseases lead to too much yawning, and why breathing though the nose often stops yawning.
“Brains are like computers,” Andrew Gallup, a researcher in the department of Biology at Binghamton University who led the study, said. “They operate best when cool.”
He and his co-workers Micheal Miller and Anne Clark did researches on yawning in parakeets(长尾小鹦鹉) , which have relatively large brains, live wild in Australia, often experience temperature changes, and, most importantly, do not yawn when others yawn, as humans and some other animals do.
For the study, the scientists put parakeets under three different conditions: increasing temperature, high temperature and normal temperature. While the frequency(频率) of yawns did not increase under the latter two conditions, it increased greatly when the researchers increased the temperature.
It’s now believed yawning operates like a radiator(散热器).
If air in the atmosphere is cooler than the brain and body temperatures, taking it in quickly cools blood, which in turn cools the brain. The new findings also explain why tired people often yawn. Both tiredness and sleep loss can increase brain temperature, while yawning can cool down the brain.
In the future, researchers may focus more on brain temperature and its role in diseases and their symptoms. But the new study on yawning changes the popular idea that yawns are just signs of getting tired of something.
49. What’s the best title for the passage?
A. Why don’t people yawn at normal temperature?
B. The yawn explained—it cools your brain.
C. Yawning operates like a radiator.
D. The cause of yawning—finally found out.
50. The main reason why researchers chose parakeets to do the research is that parakeets______.
A. have very large brains
B. live wild in Australia
C. are not affected by others’ yawning
D. experience frequent temperature changes
51. The writer may suggest doing all of the following to stop yawning EXCEPT______.
A. breathing through the nose
B. turning up the heat
C. enjoying some cool wind
D. putting a cold towel on your forehead
52. In which section of a newspaper would you most probably read this passage?
A. Discovery. B. Education. C. Health. D. Mystery.
七.阅读理解 (20分)
When did you see a polar bear ? On a trip to a zoo, perhaps ? If you had attended a winter activity in New York a few years ago, you would have seen a whole polar bear club. These “Polar Bears” are people who meet frequently in the winter to swim in freezing cold water. That day, the air temperature was 3 degrees. And the water temperature was a little higher. The members of the Polar Bear Club at Coney Island, New York are usually about the age of 60. Members must satisfy two requirements. First, they must get along well with everyone else in the group; this is very important because there are so many different kinds of people in the club. Polar Bears must also agree to swim outdoors at least twice a month from November through February.
Doctors don’t agree about the medical effects of cold-water swimming. Some are worried about the dangers of a condition in which the body’s temperature drops so slow that finally the heart stops. Other doctors, however, point out that there is more danger of a heart attack during summer swimming because the difference between the air temperature and the water tempreature is much greater in summer than in winter.
The Polar Bears themselves are satisfied with the benefits of cold-water swimming. They say that their favorite form of exercise is very good for the circulatory system (循环系统) because it forces the blood to move fast to keep the body warm. Cold-water swimmers usually turn bright red after a few minutes in the water. A person who turns blue probably has a very poor circulatory system and could not try cold-water swimming.
The main benefits of cold-water swimming are probably mental. The Polar Bears love to swim all the year round; they find it fun and relaxing. As one 70-year-old woman says, “When I go into the water, I pour my troubles into the ocean and let them float away.”
1. Doctors _________ .
A. have different ideas about the medical effects of cold-water swimming
B. believe swimming is helpful both in summer and in winter
C. enourage people to take part in cold-water swimming
D. point out the possible danger of blood illness during cold-water swimming
2. According to the passage, some doctors believe it is true that _______ .
A. Polar bears are bears swimming in freezing water
B. cold-water swimming can make the body temperature dangerously high
C. you are healthy if cold-water swimming turns your skin color blue
D. cold-water swimming causes more heart attack in summer than in winter
3. The Polar Bears like to swim year-round, for _______ .
A. it is an easy way to keep the body warm in winter
B. they can stay young
C. they find it enjoyable and interesting
D. they might meet fewer troubles in life
4. Which of the following is TRUE according to the text ?
A.The Polar Bear is a club in which people swim to protect polar bears.
B. The club members are all over 60 years old.
C. There is no woman in the club.
D. None of the above.
5. This passage is mainly about _______ .
A. the requirements of the Polar Bear Club
B. a group of cold-water-swimming lovers
C. the Polar Bears’ life in New York
D. doctors’ ideas about cold-water swimming
Clothes play a critical part in the conclusions we reach about who people are, who they are not, and who they would like to be. They tell us a good deal about the wearer′s background, personality, status, mood, and social outlook.
Since clothes are such an important source of social information, we can use them to influence people′s impression of us. Our appearance takes on particular significance in the initial phases of interaction. An elderly middle-class man or woman may be alienated (疏远) by a young adult who is dressed in an unconventional manner, regardless of the person′s education, background, or interests.
People tend to agree on what certain types of clothes mean. Adolescent girls can easily agree on the lifestyles of girls who wear certain outfits (套装), including the number of boyfriends they likely have had and whether they smoke or drink. Newscasters and announcers on TV are considered to be more convincing, honest, and competent when they are dressed conservatively. College students who view themselves as taking an active role in their interpersonal relationships say the costumes they wear change the way they feel about themselves and how they act. Perhaps you have used clothing to gain confidence when you face a stressful situation, such as a job interview, or a court appearance.
In the workplace, men have long had well-defined role models for achieving success. It has been otherwise for women. A good many women in the business world are uncertain about the appropriate mixture of “masculine”(男性)and “feminine”(女性)characteristics they should convey to men.
Male administrators tend to judge women more favorably for managerial positions when the women display less “feminine” grooming (打扮)— shorter hair, moderate use of make-up, and plain tailored clothing. As one male administrator confessed, “An attractive woman is definitely going to get a longer interview, but she won′t get a job.”
57. According to paragraph two, an elderly middle-class man and unconventionally-dressed young man are unlikely to____.
A. understand each other"s lifestyle
B. share the same background or interests
C. influence their impressions of each other
D. interact in a positive way
58. The author uses the newscasters" example to show the idea that____.
A. certain clothing gives people more confidence
B. clothes have nothing to do with one"s abilities
C. we tend to label people by their clothes
D. competent people always dress conventionally
59. Men"s professional clothing can best be described as "_____".
A. conventional B. individualistic
C. out-of-date D. changeless
60. How should professional women dress according to the passage?
A. They must be dressed conservatively.
B. They don"t have a certain dressing style to follow.
C. They choose either masculine or feminine clothing.
D. They can"t wear unconventional outfits.
Beijing plans to build huge free or low-cost parking lots beyond the Fourth and Fifth Ring Roads to encourage more car owners to take buses or subways to the downtown area.
The plan is just one of the many measures the city plans to take to reduce its traffic jams.Low or no parking fees would be used as economic leverage(杠杆作用) to reduce growing parking demands from urban areas.
Car owners living in the suburbs will be encouraged to park their cars beyond the Fourth and Fifth Ring Roads and take buses or subways to the downtown area.Statistics show that nearly one quarter of the city’s traffic flow is concentrated in the 62-square-kilometer downtown area within the Second Ring Road, which makes up only 12 percent of the city’s total area.
The Beijing Traffic Management Bureau receives between 400 and 500 calls reporting traffic jams every day and more than 90 percent of the roads are filled to capacity during rush hours every morning and evening.Part of the problem is the lack of easy links between bus routes, subways and cars.
According to the communication commission, half of the city’s investment in transportation will go towards public transit(公共交通) construction in the next few years, making a jump from the current only 20 per cent.Moreover, Beijing plans to change its layout (布局) by building new city centers, such as at Yizhuang, Tongzhou, Shunyi and Changping, in a bid to reduce the traffic flow to the downtown.
The current layout of Beijing-expanded ring roads around the same center of the Forbidden City, is seen as the root cause of the endless traffic jams.The downtown area is crowded with three business centers and one financial center, as well as nearly 400 government organs and institutions.
Traffic experts say building more urban centers around Beijing may reduce the number of residents living in the suburbs and traveling long distances to work downtown every day, thus reducing traffic flow.
40.In the coming years, if a man beyond the Fourth Ring Road goes to work in the downtown of Beijing, he is encouraged to _________.
A.take buses or subways B.take a taxi
C.drive the car quickly D.park his car in a place which asks for no fees
41.According to this passage, when more and more people drive to work in rush hour in Beijing, it is likely to _______.
A.save time B.cause traffic jams
C.cause traffic accidents D.reduce air pollution
42.The aim in building new city centers is to ________.
A.make it convenient for people to go shopping
B.develop its local resources
C.reduce the traffic flow to the downtown
D.solve the problem of more laid-off workers
43.The passage suggests the author ______.
A.is tired of driving to work
B.finds it costs less to take subways than to drive
C.is for the plan to reduce Beijing’s traffic congestion(拥挤)
D.has benefited a lot by driving to the downtown every day
Your cellphone holds secrets about you. Besides the names and numbers that you’ve programmed into it, traces of your DNA remain on it, according to a new study.
DNA is genetic material that appears in every cell. Like your fingerprint, your DNA is unique to you - unless you have an identical twin. Scientists today usually analyze DNA in blood, saliva (唾液)or hair left behind at the scene of a crime. The results often help detectives identify criminals and victims.
Meghan J. McFadden, a biologist at McMaster University in Hamilton, Ontario, heard about a crime in which the suspect bled onto a cellphone and later dropped it. This made her wonder whether traces of DNA remained on cellphones - even when no blood was involved. To find out, she and a colleague collected flip-style (翻盖式)phones from 10 volunteers. They collected invisible traces of the users from two parts of the phone: the outside, where the user holds it, and the speaker, which is placed at the user’s ear.
The scientists cleaned the phones using a liquid mixture made mostly of alcohol. The aim of washing was to remove all detectable traces of DNA. The owners got their phones back for another week. Then they returned the phones and the researchers collected traces on each phone once more. They discovered DNA that belonged to the phone’s owner on each of the phones.
Surprisingly, DNA was even picked up immediately after the phones were cleaned. That suggests that washing won’t remove all traces of evidence from a criminal’s cellphone. So cellphones can be added to the list of clues that can settle a crime-scene investigation.
64. In a crime-scene investigation, now experts are likely to turn to ________.
A. the criminal’s fingerprint B. the DNA analysis of physical items
C. the detectives D. the criminal’s cellphone
65. According to the passage, McFadden was inspired by ________.
A. the secrets stored in people’s cellphones B. the special characters of DNA
C. a cellphone-involved case D. the challenging job of detectives
66. According to the passage, the potential application of the new study would be ________.
A. identifying criminals B. designing new cellphones
C. protecting individual privacy D. preventing cellphone-involved crimes
67. Which of the following has the closest meaning with the underlined word “identify” in Paragraph 2?
A. imagine B. recognize C. discover D. determine
最新试题
- 1英译汉。1. in Class 2, Grade 1 ___________ 2. in English
- 2若直线y=x+b与圆x2+y2=2相切,则b的值为( )A.±4B.±2C.±D.±2
- 3将下列名称和序号,填写在适当的空格处.①子房壁 ②子房 ③胚珠 ④种子 ⑤果实 ⑥果皮(1)花生的食用部分主要是____
- 4意大利新兴工业的特点是[ ]A、中小企业为主B、重工业为主C、生产布局集中D、资本集中程度高
- 5I"m going to write articles and _____ them to magazines and
- 6如图,在方格纸中,点C在直线AB外。(1)请过C点画AB的垂线;(2)过C点画AB的平行线CH;(3)通过你的观察,直接
- 7仅用下表提供的玻璃仪器(非玻璃仪器任选)或实验装置就能达到相应实验目的的是 ( )。选项ABCD实验目的除去KCl
- 8已知如图:二次函数y=ax2+bx+c的图象与x轴交于A、B两点,与y轴交于点C,若AC=20,BC=15,∠ACB=9
- 9根据通电螺线管的N、S极,在图中标出线圈中的电流方向、电源的正负极及小磁针的N极.
- 10上海宝山成为我国钢铁工业中心的主要优势是[ ]A.煤铁等矿产资源丰富B.技术力量雄厚C.水运便利和广大的消费市场
热门考点
- 1胡锦涛***在纪念党的十一届三中全会召开30 周年大会上的讲话中指出,近一个世纪以来,我国先后发生了三次伟大革命。其中推
- 2为了减少“温室效应”带来的负面影响。法国化学家Paul Sabatier提出CO2生成甲烷的反应。该反应是使CO2和H2
- 3下列各句中,加线的成语使用正确的一项是( )(3分)A.他最近的状态一直不佳,接连几次考试都不理想,屡试不爽,心情糟透了
- 4_______ you may have, you should gather your courage to face
- 5当黑龙江还是冰天雪地的时候,海南岛已经开始春耕,这是由于我国( )A.地势西高东低B.海陆位置不同C.东西跨经度大D.
- 6将甲、乙、丙、丁四种物质放入一密闭容器中,在一定条件下发生反应,测得反应前后有关数据如下表所示,下列有关此反应的说法中正
- 7从消费类型看,健身、旅游属于享受资料消费。[ ]
- 8学校举行小发明比赛,小刚要做一个直角三角形木架,现有长为30cm和40cm的两根木条,那么第三根木条的长应为
- 9如图,三棱柱的棱长为2,底面是边长为2的正三角形,AA1⊥面A1B1C1,正视图是边长为2的正方形,则左视图的面积为
- 10一个正方体的表面涂满了颜色,按如图所示将它切成27个大小相等的小立方块,设其中仅有i个面(1,2,3)涂有颜色的小立方块