题目

,..要求如下：
字数:100~500
You are the customer services manager of the airline.Write a follow-up letter (60-80 words) to Mr Bennet telling him the following:
1.The editor of the in-flight magazine contaected the airline about the complaint.
2.The check-in staff have explained the details of the situation.
3.The airline tries to protect its customers from credit card fraud.
4.On this occasion,they are happy to give him a refund.
5.They hope he will use the airline again.

提问时间：2021-03-04

答案