题目

英语翻译
please accept our sincere apologies for the below standard cheanliness of your room
this should never have happened to you and we sincerely apologise for this incident
rest assured that necessary steps for improvement will be made to prevent similar incidents from happening again
in the meantime,as a gesture of goodwill and sincere regret,as well appreciation to you as our loyalty guest ,we have uploaded your SPG account with 3,000 starpoints and have prepared as well a complimentary dinner voucher for your use in our Cafe Lido restaurant.
Once again ,we sincerely apologise for this incident and we do hope that you have not lost confidence in us or the Sheraton brand.
We look forward to show you that we have taken your feedback seriously and will ensure that you have a pleasant remainder of your stay with us

提问时间：2020-11-08

答案

请接受我们对于房间的清洁服务的低下的诚挚的歉意.这种情况不会发生在您的身上.再次对于这一系列的表示真诚的歉意.
请您放心,我们将作出一系列必要的改善,以防这种情况再次发生.
与此同时,出于善意和遗憾,并感谢你成为我们的客人,我们已上传3000 Starpoints积分（SPG）帐户,并在我们的咖啡馆丽都餐厅为您准备了优惠券,供您享用免费晚餐.
再次,我们真诚地向您道歉.对这一事件,我们真心希望您对我们喜来登还没有失去信心.
希望您能看我们在重视您的反馈后作出的改变,并会确保您与我们有一个美好愉快的假期.
全部都是手动翻译的.
楼主是喜来登的住户?
哈哈,随便问摁～