题目
英语翻译
You are Wang Peng,the sales manager of Changtian Office Supplies Company,You have got a letter complaining from a customer John Smith about an order for office furniture.You have to write a 100-120 word reply using the letter below.
“I am writing to complain about your handling of Order No.123 for 20 office desks and to say how disappointed we are with how this order has been dealt with.When we place our order with you in April,we were assured that the desks would be sent to us within four weeks.In fact,it has actually taken nearly two months to deliver the goods.In addition,two of the desks are badly damaged and will need replacing.Also,we were told that as were established customers,you would give us a special discount of 10 percent off your catalogue prices.I note from your invoice that this discount hasn’t been given.”
并且回复此信
You are Wang Peng,the sales manager of Changtian Office Supplies Company,You have got a letter complaining from a customer John Smith about an order for office furniture.You have to write a 100-120 word reply using the letter below.
“I am writing to complain about your handling of Order No.123 for 20 office desks and to say how disappointed we are with how this order has been dealt with.When we place our order with you in April,we were assured that the desks would be sent to us within four weeks.In fact,it has actually taken nearly two months to deliver the goods.In addition,two of the desks are badly damaged and will need replacing.Also,we were told that as were established customers,you would give us a special discount of 10 percent off your catalogue prices.I note from your invoice that this discount hasn’t been given.”
并且回复此信
提问时间:2020-08-07
答案
假如你是长天办公用品公司的销售经理王鹏,你收到客户翰史密斯的一封信.在信中,他为办公家具订单的事抱怨.你必须根据下面这封信,写一个100-120字的回信.
“关于你们对订单号123的20张办公桌处理,我表示不满,而且非常失望,这是我此次写信的原因.四月份我们签订单时,商定四周后办公桌一定送到我们公司.事实上,货物将近两个月才送到.此外,有两个办公桌严重损坏,需要更换.还有,你们说过,我们建立客户关系后,你们会给我们价格10%的特别折扣.从所开的发票来看,你们并没有给我们那个折扣. “
“关于你们对订单号123的20张办公桌处理,我表示不满,而且非常失望,这是我此次写信的原因.四月份我们签订单时,商定四周后办公桌一定送到我们公司.事实上,货物将近两个月才送到.此外,有两个办公桌严重损坏,需要更换.还有,你们说过,我们建立客户关系后,你们会给我们价格10%的特别折扣.从所开的发票来看,你们并没有给我们那个折扣. “
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