I"m writing to complain about the service offered by your company.
I told your service department on November 21 that my washing machine needed repairing, Your service
engineers have since been here four times-on December 1l, December 19, December 25 and January 5. The
problem was found out on the first visit and the wrong parts were brought by different engineers on the two
next visits. The correct part was fitted by the first engineer on the fourth visit.
In short, my complaints are:
a. I had to wait three weeks for an engineer to call and nearly two months for the machine to be repaired.
b. The engineers who called on December 19 and December 25 had been given wrong information by the
company, which made me take two half days off unnecessarily.
c. The first and fourth visits lasted a total of thirty minutes. But in the invoice (发票), I have to pay for four
visits of four hours" work. I will not be paying the invoice for their mistakes and I do hope to receive your
answers to these complaints.
Yours,
Robert White
B. how its different engineers came for the repair
C. that two of the engineers didn"t give him any help
D. that he refuses to pay the company for their mistakes
B. it took him nearly sixty days to get his machine repaired
C. it had been almost two months before the first engineer came
D. it took the engineer 3 weeks to find out something wrong with the machine.
B. the company didn"t tell them where the correct parts were
C. they were not sure about whether the machine worked or not
D. they hadn"t been told where the right parts should be fitted.
B. half an hour"s work
C. an hour"s work
D. four hours" work
now it"s your chance to turn off your TV and 2 ! TV-Turnoff Week is here.
The goal of TV-Turnoff Week is to let people leave their TV sets 3 and participate in activities 4
drawing to biking.The event was founded by TV-Turnoff Network, a non-profit organization which started
the event in 1995. In the 5 , only a few thousand people took part. Last year more than 7.6 million people
participated, 6 people in every state in America and in more than 12 other countries! This is the 11th year
in which 7 are asking people to "turn off the TV and turn on 8 ."
According to the TV-Turnoff Network, the average 9 in the US spend 10 time in front of the TV
(about 1,023 hours per year) than they do in school (about 900 hours per year). Too much TV 11 has made
many kids grow fat. 12 , in 2001"s TV-Turnoff Week, US Surgeon General David Satcher said, "We are
raising the most 13 generation of youngsters in American history. This week is about saving lives."
Over the years, studies have shown that watching a lot of TV 14 poor eating habits, too little exercise,
and violence.Frank Vespe of the TV-Turnoff Network said that turning off the TV "is or 15 , part of a
healthy lifestyle".
"One of the great lessons of 16 TV-Turnoff Week is the realization that 17 I turn on the TV, I"m
deciding not to do something else," Vespe said.
TV-Turnoff Week seems to be making a 18 . Recent US Census (人口普查) data 19 that about 72
percent of kids under 12 have a limit on their TV time. That"s 20 about 63 percent ten years ago.
( )1. A. drinking ( )2. A. find out ( )3. A. away ( )4. A. like ( )5. A. end ( )6. A. besides ( )7. A. governments ( )8. A. the light ( )9. A. grown-ups ( )10. A. less ( )11. A. programmes ( )12. A. However ( )13. A. overweight ( )14. A. leads to ( )15. A. will be ( )16. A. organizing ( )17. A. wherever ( )18. A. living ( )19. A. shows ( )20. A. rising | B. sleeping B. go out B. off B. as B. event B. except for B. parents B. the radio B. kids B. enough B. screen B. On the contrary B. overeaten B. results from B. should be B. taking part in B. every day B. choice B. says B. down from | C. washing C. look out C. on C. from C. beginning C. including C. organizers C. life C. clerks C. little C. hours C. In fact C. overgrown C. develops C. may be C. participating C. every time C. difference C. reads C. up to | D. playing outside D. keep out D. beside D. such as D. total D. except D. businessmen D. the Internet D. parents D. more D. watching D. As a result D. overseeing D. keeps away D. could be D. asking for D. this time D. sense D. writes D. up from | |||||||||||||||
阅读理解。 | ||||||||||||||||||
Department stores sell ready-to-wear clothing, which is also called ready-made clothing. Such clothing is made in fixed sizes. Those people who find that ready-made clothing fits them well can save money by buying it. Most often, People do not fit exactly into a producer"s size. Their clothing must be changed to make it fit better. However, most changes are not very expensive. The small cost of most changes means that ready-made clothing can meet the needs of most customers. Those who can afford it often get someone to design (设计) and make their clothing. Such clothing is called custom-made. The person who makes it measures (测量) the customer, and then sews it so that it fits perfectly. Changes are not needed. Custom-made clothing is largely sewn by hand, has better quality, better material, and is of the style you have chosen. Of course, it costs much more than ready-to-wear clothing. You need to pay the difference for the special fitting and better skill that you are receiving. This often means that you spend double or mor than you would for a ready-made garment. Custom-made clothing is not always that much better than ready-made clothing. It costs more partly because only one garment has been made, just for you. Companies that produce ready-made products make thousands of garments at a time. This means they can buy large amounts of material. Workers cut each size by the hundreds. Companies work out ways to make the garments, quickly by machine and pay workers according to their skill. Thus they can sell the finished products at a low price while still making money. Most of the clothing sold in the United States is made in this way. Customers gain from the lower prices which are made possible by mass production. It may or may not give them high quality. | ||||||||||||||||||
1. According to the passage, people who buy ready-made clothing _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. wish to make changes B. can fit into the sizes C. want to make it better D. will spend less money | ||||||||||||||||||
2. We can learn from the passage that custom-made clothing is _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. specially made B. fashionably designed C. chosen by few people D. made with difficulties | ||||||||||||||||||
3. Which of the following is true about ready-made clothing? | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. It is of poor quality. B. It suits all people. C. It takes more time to make it. D. It is time-saving to make it. | ||||||||||||||||||
4. The purpose of the writer is _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. to explain why custom-made clothing costs more B. to show the advantages of mass production C. to provide information about different kinds of clothing D. to tell readers how to make money from ready-made clothing | ||||||||||||||||||
阅读理解。 | ||||||||||||||||||
When you want to go shopping, decide how much money you can, spend for new clothes. Think about the kind of clothes you really need. Then look for those clothes on sale (销 售). There are labels (标签)inside all new clothes. The labels tell you how to take care of your clothes. The label for a shirt may tell you to wash it in warm water. A sweater label may tell you to wash by washing in cold water. The label on a coat may say "dry clean only". Washing may ruin (损坏) this coat. If you do as the directions (说明) say on the label, you can keep your clothes looking their best. Many clothes today must be dry cleaned. Dry cleaning is expensive. When buying new clothes, check (核实) to see if they will need to be dry cleaned. You will save money if you buy clothes that can be washed. You can save money if you buy clothes that are well made. Well-made clothes last longer. They look good even after they have been washed many times. Clothes that cost more money are not always better made. They do not always fit (合 身) better. Sometimes less expensive clothes look and fit better than more expensive clothes. | ||||||||||||||||||
1. If you want to save money, you can buy clothes that _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. don"t fit you B. don"t last long C. need to be dry cleaned D. can be washed | ||||||||||||||||||
2. The labels inside the clothes tell you _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. how to keep them looking their best B. how to save money C. whether they fit you or not D. where to get them dry cleaned. | ||||||||||||||||||
3. The first thing for you to do before you buy clothes is _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. To look for well-made clothes B. to see how much money you can pay C. to know how to wash them D. to read the labels inside them | ||||||||||||||||||
4. We learn form the reading that cheaper clothes _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. are always worse made B. must be dry cleaned C. can not be washed D. can sometimes fit you better | ||||||||||||||||||
5. The best title (标题) for the reading should be _____. | ||||||||||||||||||
[ ] | ||||||||||||||||||
A. Buying Less Expensive Clothes B. Taking Enough When Shopping C. Being a Clever Clothes Shopper D. Choosing the Labels inside New Clothes | ||||||||||||||||||
完形填空。 | ||||||||||||||||||
We find different kinds of animals in the world. Some animals, such as tigers and lions live in big forest and they are called 1 animals. Some others like sheep and dogs are 2 by men and they are called domestic (驯养) animals. These animals are very different from one another, but we can 3 them into big groups: those that eat other animals and those that eat grass and leaves. Animals like the 4 belong to the first group. Animals are 5 great use to human beings. Men 6 wild animals for their fur and meat. Domestic animals are 7 more important to men. Without them, life will be 8 . People make use of animals in many 9 . Cows and dogs are useful to men"s 10 . They five 80% of the 11 men eat every year. Skin of some animals can be 12 into expensive overcoats and shoes, which are warm and comfortable and 13 a long time. They are very welcome in 14 countries. Wool, which is now one of the most important material for textile (纺织) 15 , comes from a special kind of 16 . From cows, we get milk. And we shouldn"t 17 that some domestic animals are kept for transport. Many people 18 ride horses. Arabs ride on camels which travel in deserts for days without 19 . In some places animals are still used to plough field. 20 is clear that men just can"t live without these animals. | ||||||||||||||||||
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