To: "The Shoe People" inquiries@shoepeople.com From: "John Trimbald" jtconstruction@img.com <> To Whom it May Concern, I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles(鞋底) began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty(担保). The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund. Thank you, John Trimbald, Foreman, JT Construction | |||
To: John Trimbald" jtconstruction@img.com From: "The Shoe People" <inquiries@shoepeople.com>" Dear Mr. Trimbald, Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year"s supply of spray(喷雾). In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year. Sincerely, Stan Mason, President | |||
1-3:DBC | |||
完形填空。 | |||
The ringing of the phone runs through my head,telling me someone needs help.I pick it up and __1__ the routine,"Teen Lifeline,this is Amber." About 45 minutes later I hang up,feeling pleased because I"ve __2__ another teen.Volunteering at Teen Lifeline has helped me realize how to deal with my own __3__ and help others. "My mom is always fighting with me.I want to run away." Some teens feel their __4__ is a prison,rather than a place of shelter and safety.They feel parents are only there to make their lives __5___.We try to help the teens realize the danger they could be in __6__ giving them advice.All we can do is to ask questions.We also try to__7__ where the teens would go and how they would survive.We give them a phone number if they __8__ don"t want to live in their "prison". "I don"t want to __9__ any more" is something we hear,and suicide (自***) calls are some of the hardest to __10__.We try to discover why they want to take their lives and how __11__ they are by asking them to rate it on a scale of one to ten.One means they are __12__ suicide but haven"t decided how,and ten means they are always thinking about it and have a __13__. We ask them to make a promise that they will not hurt __14__.And sometimes we ask for their telephone numbers __15__ we can call back to make sure that they are okay. Although many calls are about relatively __16__ problems,volunteering at Teen Lifeline has helped me realize I"m not the __17__ person with problems,and has taught me how to __18__ with my heart.I have made a __19__ and saved many lives-possibly even my own,__20__. | |||
( )1.A.set ( )2.A.contacted ( )3.A.decisions ( )4.A.home ( )5.A.simple ( )6.A.for ( )7.A.insist on ( )8.A.even ( )9.A.study ( )10.A.carry out ( )11.A.serious ( )12.A.accepting ( )13.A.question ( )14.A.the other ( )15.A.in case ( )16.A.small ( )17.A.very ( )18.A.listen ( )19.A.decision ( )20.A.however | B.start B.known B.opinions B.school B.unusual B.by B.advise on B.still B.live B.find out B.curious B.objecting B.doubt B.the rest B.so that B.important B.only B.see B.choice B.though | C.change C.helped C.disadvantages C.bedroom C.terrible C.besides C.find out C.almost C.call C.believe in C.nervous C.considering C.purpose C.themselves C.if C.normal C.exact C.learn C.promise C.instead | D.stop D.forgiven D.problems D.classroom D.happy D.without D.set aside D.mostly D.listen D.deal with D.ashamed D.performing D.plan D.ourselves D.when D.typic al D.possible D.write D.difference D.too |
阅读理解。 | |||
Boys need friends,suffer when they don"t believe they have any,and worry over the ups and | |||
1.The common belief of adults is that boys ________. | |||
A.don"t care about others as much as girls B.don"t value friendships as much as girls C.have the same friendship as girls D.have healthier friendship than girls | |||
2.According to the passage,________. | |||
A.boys usually build friendships by playing competitive games | |||
3.The author mentions the study in Para.2 to prove ________. | |||
A.girls value relationships more than boys | |||
4.As a boy gets older,he tends to ________. | |||
A.widen his circle of friends to include his parents B.shift his focus from his friends to himself C.leave his parents out of his friends D.be confused about what a friendship is | |||
5.What"s the best title of the passage? | |||
A.Friendships Between Boys and Girls B.Boys and Their Friendship C.Childhood and Adolescent Friendship D.Tips on Making Friends with Boys | |||
阅读理解。 | |||
There are plenty of creams etc on the market that help you look younger, but today, Dr Oz is | |||
1. According to Joe, the appropriate fat intake may help ______? | |||
A. people lose weight B. feel always full C. the absorption of the nutrients D. people to live longer | |||
2. What can we learn about Joe since he started the calorie restriction program? | |||
A. Joe counts the amount of every meal B. Joe has never had a cold C. Joe eats three apples every morning D. Joe has a large salad with vegetables for dinner | |||
3. The underlined word "trigger" in paragraph 7 can probably be replaced by ______. | |||
A. turn on B. break down C. take up D. cut off | |||
4. According to the passage, the extreme life extension refers to _______. | |||
A. living very long even sick B. how to make people lead a happy life C. living long and having a healthy body D. how to arrange our foods every day | |||
请用下列单词或短语的适当形式填空. | |||
Now you are in a dinosaur 1 park. Coming here, you will find a kind of old 2 , which has | |||
阅读理解。 | |||
It is quite reasonable to blame traffic jams,the cost of gas and the great speed of modern life, but manners on the road are becoming horrible. Everybody knows that the nicest men would become fierce tigers behind the wheel. It is all right to have a tiger in a cage,but to have one in the driver"s seat is another matter. Road politeness is not only good manners,but good sense. It takes the most cool-headed drivers great patience to give up the desire to beat back when forced to face rude driving. On the other hand,a little politeness goes a long way towards reducing the possibility of quarrelling and fighting. A friendly nod or a wave of thanks in answer to an act of politeness helps to create an atmosphere of good will and becomes so necessary in modern traffic conditions. But such behaviors of politeness are by no means enough. Many drivers nowadays don"t even seem able to recognize politeness when they see it. However,misplaced politeness can also be dangerous. Typical examples are the driver who waves a child crossing the street at a wrong place into the path of oncoming cars that may not be able to stop in time. The same goes for encouraging old ladies to cross the road wherever and whenever they want to. An experienced driver,whose manners are faultless,told me it would help if drivers learnt to correctly join in traffic stream without causing total blockages that give rise to unpleasant feelings. Unfortunately,modern drivers can"t even learn to drive,let alone master the road man ship. ears ago,experts warned us that the fast increase of the car ownership would demand more give-and-take from all road users. It is high time for all of us to take this message to heart. | |||
1. The passage mainly talks about________. | |||
A. traffic jams B. road politeness C. good manners D. modern drivers | |||
2. Troubles on the road are often caused by________. | |||
A. the behavior of the drivers B. traffic jams C. great speed D. terrible road conditions | |||
3. According to the writer,a good driver should________. | |||
A.be able to recognize politeness when he sees it B. beat back when forced to face rude driving C. encourage old ladies to cross the roads whenever they want to D. join in traffic stream quickly however other people feel | |||
4. The following statements are right EXCEPT that________. | |||
A. some modern drivers are not good at driving B. road politeness is good sense as well as good manners C. a friendly driver should nod or wave thanks in answer to an act of politeness D.it is also right to have a tiger in the driver"s seat | |||
5. It is not always right for drivers to________. | |||
A. master road man ship B. recognize politeness when they see it C. give a friendly nod in answer to an act of politeness D. encourage old ladies to cross the road whenever and wherever they want |